Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Sonetics website. On some pages, you can order products, make requests, and register to receive materials. The type of personal information collected at these pages typically includes:

  • Name
  • Address
  • Email address
  • Phone number
  • Marketing survey questions
  • Credit/Debit Card Information (for purchases only)

The Way We Use Information

Your privacy is very important to us. Except as noted below, we do not sell, rent, or otherwise redistribute your personal information to organizations outside Sonetics in any way.

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

From time to time, we may offer special services such as gift-cards by which you can personalize a product you order for another person. Information you provide to us for to provide these services is only used for that purpose.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Customer email addresses are added to the secure Sonetics customer email database. Customers receive periodic mailings from Sonetics as well as updates on our new products and services. If you do not want to receive this information, you may opt out of the database by checking the “opt out” checkbox whenever we ask for your email address. If you have already been added to our database and do not wish to receive further emails, please email us at service@soneticscorp.com and we will remove your email address from the database immediately.

We use non-identifying and aggregate information to better design our website. This information is for the internal use of Sonetics and its designated agencies and contractors.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13. Content that may be of interest to children under 13 (such as promotional materials) is not intended for access without parental supervision.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us at service@soneticscorp.com. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at
800-833-4558 or send us an email at service@soneticscorp.com.