COMCARE SERVICE PROGRAM
A ComCare™ Service Program extends the standard coverage on your Sonetics communication system up to 3 years from the original purchase date. This unique service and support solution includes live expert technical assistance and repair coverage — all for one low price. Purchase ComCare at the same time as your equipment in order to take maximum advantage of these special program benefits.
To order ComCare, contact your local Sonetics reseller, or call us at (877) 685-4838. The standard Sonetics limited warranty and ComCare Extended Service Program are available only to the original purchaser, and are in lieu of all other warranties, expressed or implied.
YOUR BENEFITS WITH COMCARE:
- Expedited technical support for product-related questions and request for services through our toll-free line, where technicians will prioritize response to ComCare expedited service calls and use best efforts to respond within the one (1) business day during normal technical support hours;
- Expedited repair or replacement of products covered under the terms of the Sonetics Standard Limited Warranty within five (5) business days;
- Expedited return shipping via two-day service to customer addresses in the United States;
- Access to firmware upgrades that can be applied, upon request, when products are being repaired under the terms of the Sonetics Standard Limited Warranty, and access to firmware upgrades that may be published on the technical support section of our web site;
- Access to technical support information, manuals, and other information as published in the customer support section of our web site;
- Extension of the Sonetics Standard Limited Warranty period from the initial end of such period until the end of the ComCare Service Program period.
TALK WITH ONE OF OUR EXPERTS TODAY.
Our ComCare Service Program provides comprehensive care for your Sonetics products.